Currently browsing: Items authored or edited by Samantha Dick

Needham, Gill; Parker, Jo; Nurse, Richard; Scantlebury, Non and Dick, Sam (2013). Can an excellent distance learning library service support student retention and how can we find out? Open Learning, 28(2) pp. 135–140.

• Download Accepted Manuscript (PDF / 200kB)

Dick, Sam and Killick, Selena (2016). Delighting Our Customers: Building Services Collaboratively with Learners at a Distance. In: 2016 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment (Baughman, Sue; Hiller, Steve; Monroe, Katie and Pappalardo, Angela eds.), 31 Oct - 2 Nov 2016, Arlington, Virginia, pp. 543–548.

• Download Published Version (PDF / 178kB)