Currently browsing: Items authored or edited by Sally Dibb

Dibb, Sally; Merendino, Alessandro; Aslam, Hussan; Appleyard, Lindsey and Brambley, William (2021). Whose rationality? Muddling through the messy emotional reality of financial decision-making. Journal of Business Research, 131 pp. 826–838.

Ball, Kirstie; Canhoto, Ana; Daniel, Elizabeth; Dibb, Sally; Meadows, Maureen and Spiller, Keith (2020). Organizational tensions arising from mandatory data exchange between the private and public sector: The case of financial services. Technological Forecasting and Social Change: An International Journal, 155, article no. 119996.

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Batista, Luciano; Dibb, Sally; Meadows, Maureen; Hinton, Matthew and Analogbei, Mathew (2020). A CRM-based pathway to improving organisational responsiveness: an empirical study. Journal of Strategic Marketing, 28(6) pp. 494–521.

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Merendino, Alessandro; Dibb, Sally; Meadows, Maureen; Quinn, Lee; Wilson, David; Simkin, Lyndon and Canhoto, Ana (2018). Big data, big decisions: The impact of big data on board level decision-making. Journal of Business Research, 93 pp. 67–78.

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Chai, Joe Choon Yean and Dibb, Sally (2018). Chinese relationship management: a qualitative study of banking in New Zealand. Journal of Strategic Marketing, 26(3) pp. 205–222.

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Fenton-O'Creevy, Mark; Dibb, Sally and Furnham, Adrian (2018). Antecedents and consequences of chronic impulsive buying: Can impulsive buying be understood as dysfunctional self-regulation? Psychology & Marketing, 35(3) pp. 175–188.

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Canhoto, Ana Isabel; Meadows, Maureen; Ball, Kirstie; Daniel, Elizabeth; Dibb, Sally and Spiller, Keith (2017). The role of customer management capabilities in public-private partnerships. Journal of Strategic Marketing, 25(5-6) pp. 384–404.

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Canhoto, Ana Isabel; Quinton, Sara; Jackson, Paul and Dibb, Sally (2016). The co-production of value in digital, university-industry R&D collaborative projects. Industrial Marketing Management, 56 pp. 86–96.

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Harris, Fiona; Roby, Helen and Dibb, Sally (2016). Sustainable clothing: challenges, barriers and interventions for encouraging more sustainable consumer behaviour. International Journal of Consumer Studies, 40(3) pp. 309–318.

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Canhoto, Ana Isabel and Dibb, Sally (2016). Unpacking the interplay between organisational factors and the economic environment in the creation of consumer vulnerability. Journal of Marketing Management, 32(3-4) pp. 335–356.

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Spiller, Keith; Ball, Kirstie; Daniel, Elizabeth; Dibb, Sally; Meadows, Maureen and Canhoto, Ana (2015). Carnivalesque collaborations: reflections on ‘doing’ multi-disciplinary research. Qualitative Research, 15(5) pp. 551–567.

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Ball, Kirstie; Canhoto, Ana; Daniel, Elizabeth; Dibb, Sally; Meadows, Maureen and Spiller, Keith (2015). The Private Security State?: Surveillance, Consumer Data and the War on Terror. Copenhagen: Copenhagen Business School Press.

Venter, Peet; Wright, Alex and Dibb, Sally (2015). Performing market segmentation: a performative perspective. Journal of Marketing Management, 31(1-2) pp. 62–83.

Holliman, Richard; Adams, Anne; Blackman, Tim; Collins, Trevor; Davies, Gareth; Dibb, Sally; Grand, Ann; Holti, Richard; Mckerlie, Fiona; Mahony, Nick and Wissenburg, Astrid eds. (2015). An Open Research University. Milton Keynes: The Open University.

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Dibb, Sally; Ball, Kirstie; Canhoto, Ana; Daniel, Elizabeth M.; Meadows, Maureen and Spiller, Keith (2014). Taking responsibility for border security: commercial interests in the face of e-Borders. Tourism Management, 42(1) pp. 50–61.

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Ball, Kirstie; Canhoto, Ana; Daniel, Elizabeth; Dibb, Sally; Meadows, Maureen and Spiller, Keith (2014). Working on the edge: remediation work in the UK retail travel sector. Work, Employment and Society, 28(2) pp. 305–322.

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Chai, Joe and Dibb, Sally (2014). How consumer acculturation influences interpersonal trust. Journal of Marketing Management, 30(1-2) pp. 60–89.

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Dibb, Sally; Simoes, Claudia and Wensley, Robin (2014). Establishing the scope of marketing practice: insights from practitioners. European Journal of Marketing, 48(1-2) pp. 380–404.

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Pinho, José Carlos; Rodrigues, Ana Paula and Dibb, Sally (2014). The role of corporate culture, market orientation and organisational commitment in organisational performance. Journal of Management Development, 33(4) pp. 374–398.

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Dibb, Sally (2014). Up, up and away: social marketing breaks free. Journal of Marketing Management, 30(11-12) pp. 1159–1185.

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Lindridge, Andrew; Vijaygopal, Rohini and Dibb, Sally (2014). The manifestation of culture in product purchase: A cross-cultural comparison. Journal of Marketing Analytics, 2(4) pp. 250–263.

Vijaygopal, Rohini; Dibb, Sally and Meadows, Maureen (2014). How acculturation affects British Indians' consumer behaviour across product and service types. In: Academy of Marketing Conference (2014) : Marketing Dimensions: People, Places and Spaces, 7-10 Jul 2014, University of Bournemouth, United Kingdom.

Batista, Luciano; Meadows, Maureen; Dibb, Sally; Hinton, Matthew and Analogbei, Mathew (2013). Improving organisational responsiveness through CRM – the dynamics of strategy, information systems, and staff empowerment. In: British Academy of Management Conference Proceedings, 10-12 Sep 2013, Liverpool, UK, British Academy of Management.

Dibb, Sally and Simkin, Lyndon (2013). Marketing Essentials (2nd ed.). Andover: Cengage Learning.

Dibb, Sally and Carrigan, Marylyn (2013). Social marketing transformed: Kotler, Polonsky and Hastings reflect on social marketing in a period of social change. European Journal of Marketing, 47(9) pp. 1376–1398.

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Vijaygopal, Rohini; Dibb, Sally and Meadows, Maureen (2013). Does acculturation affect brand preference? A study of British Indians. In: European Advances in Consumer Research (Cornelissen, Gert; Reutskaja, Elena and Valenzuela, Ana eds.), Association for Consumer Research, Duluth, MN, 10 pp. 51–63.

Simkin, Lyndon and Dibb, Sally (2012). Leadership teams rediscover market analysis in seeking competitive advantage and growth during economic uncertainty. In: Wright, Sheila ed. Competitive Intelligence, Analysis and Strategy: Creating Organisational Agility. London: Routledge.

Batista, Luciano; Hinton, Matthew; Dibb, Sally and Meadows, Maureen (2012). Improving organisational responsiveness through CRM – strategy, system effectiveness and staff empowerment perspectives. In: 6th European Conference on Information Management and Evaluation (ECIME 2012), 13-14 Sep 2012, University College Cork, Ireland.

Fenton-O'Creevy, Mark; Furnham, Adrian; Dibb, Sally and Davies, Gareth (2012). Antecedents and consequences of impulsive buying: can impulsive buying be understood as dysfunctional emotion regulation? In: Eighth International Conference on Emotions and Worklife: Emonet VIII, 02-03 Jul 2012, Helsinki.

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Meadows, Maureen and Dibb, Sally (2012). Progress in customer relationship management adoption: a cross-sector study. Journal of Strategic Marketing, 20(4) pp. 323–344.

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Dibb, Sally; Simkin, Lyndon; Pride, William M. and Ferrell, O. C. (2012). Marketing: Concepts and Strategies (6th ed.). London: Cengage.

Simkin, Lyndon and Dibb, Sally (2012). Leadership teams rediscover market analysis in seeking competitive advantage and growth during economic uncertainty. Journal of Strategic Marketing, 20(1) pp. 45–54.

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Vijaygopal, Rohini and Dibb, Sally (2012). Exploring the role of acculturation in brand choice: a new perspective for targeting Indians living in the UK. Journal of Targeting, Measurement and Analysis for Marketing, 20(1) pp. 47–56.

Chang, Connie and Dibb, Sally (2012). Reviewing and conceptualising customer-perceived value. Marketing Review, 12(3) pp. 253–274.

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Vijaygopal, Rohini; Dibb, Sally and Meadows, Maureen (2012). Primacy of Acculturation Categories Over Demographic Variables As Differentiators of Brand Preference. In: NA - Advances in Consumer Research (Gürhan-Canli, Zeynep; Otnes, Cele and Zhu, Rui eds.), Association for Consumer Research, Duluth, MN, 40 p. 1132.

Vijaygopal, Rohini; Dibb, Sally and Meadows, Maureen (2012). Segmenting the British Indian market using Berry’s Taxonomy. In: Academy of Marketing Conference (2012): Marketing: Catching the technology wave, 2-5 Jul 2012, University of Southampton, United Kingdom.

Simkin, Lyndon and Dibb, Sally (2011). Segmenting the energy market: problems and successes. Marketing Intelligence and Planning, 29(6) pp. 580–592.

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Dibb, Sally and Quinn, Lee (2010). Debate: Research impact or career progression? Public Money and Management, 30(6) pp. 326–328.

Michaelidou, Nina; Dibb, Sally and Ali, Haider (2010). The impact of antismoking information on teenagers' attitude and intention: implications and challenges for designing antismoking school interventions. Journal of Strategic Marketing, 18(6) pp. 503–515.

Meadows, Maureen; Ball, Kirstie; Daniel, Elizabeth; Dibb, Sally and Spiller, Keith (2010). Transferring the ‘War on Terror’ to the private sector: practice perspective on organisational tensions. In: Strategic Management Society 30th Annual International Conference, 12-15 Sep 2010, Rome.

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Quinn, Lee and Dibb, Sally (2010). Evaluating market segmentation research priorities. In: Academy of Marketing Conference: Transformational Marketing, 5-7 Jul 2010, Coventry University.

Ball, Kirstie; Daniel, Elizabeth; Dibb, Sally and Meadows, Maureen (2010). Democracy, surveillance and “knowing what's good for you”: the private sector origins of profiling and the birth of ‘citizen relationship management’. In: Haggerty, Kevin D. and Samatas, Minas eds. Surveillance and Democracy. Abingdon: Routledge.

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Ball, Kirstie; Spiller, Keith; Dibb, Sally; Meadows, Maureen and Daniel, Elizabeth (2010). Making surveillance messy: a conceptual discussion. In: Fourth Biannual Surveillance and Society/SSN Conference, 13-15 Apr 2010, City University, London, UK.

Chen, Jun and Dibb, Sally (2010). Consumer trust in the online retail context: exploring the antecedents and consequences. Psychology and Marketing, 27(4) pp. 323–346.

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Dibb, Sally and Simkin, Lyndon (2010). Judging the quality of customer segments: segmentation effectiveness. Journal of Strategic Marketing, 18(2) pp. 113–131.

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Monteiro, Carlos M. F.; Dibb, Sally and Almeida, Luis Tadeu (2010). Revealing doctors' prescribing choice dimensions with multivariate tools: A perceptual mapping approach. European Journal of Operational Research, 201(3) pp. 909–920.

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Dibb, Sally and Simkin, Lyndon (2010). Target segment strategy. In: Baker, Michael J. and Saren, Michael eds. Marketing Theory: a Student Text. London: Sage, pp. 237–260.

Michaelidou, Nina and Dibb, Sally (2009). Brand switching in clothing: the role of variety-seeking drive and product category-level characteristics. International Journal of Consumer Studies, 33(3) pp. 322–326.

Dibb, Sally and Simkin, Lyndon (2009). Implementation rules to bridge the theory/practice divide in market segmentation. Journal of Marketing Management, 25(3) pp. 375–396.

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Dibb, Sally and Simkin, Lyndon (2009). Marketing essentials. London: Cengage Learning.

Dibb, Sally and Simkin, Lyndon (2009). Bridging the segmentation theory/practice divide. Journal of Marketing Management, 25(3) pp. 219–225.

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Vijaygopal, Rohini and Dibb, Sally (2009). Exploring the role of acculturation on the way Indians living in the UK, approach the process of unravelling the reasons for brand choice. In: Putting Marketing in its Place, 6-9 Jul 2009, Leeds Metropolitan University, United Kingdom.

Dibb, Sally; Simkin, Lyndon and Wilson, David (2008). Diagnosing and treating operational and implementation barriers in synoptic marketing planning. Industrial Marketing Management, 37(5) pp. 539–553.

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Michaelidou, Nina and Dibb, Sally (2008). Consumer involvement: a new perspective. Marketing Review, 8(1) pp. 83–99.

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Michaelidou, Nina; Dibb, Sally and Ali, Haider (2008). The effect of health, cosmetic and social antismoking information themes on adolescents’ beliefs about smoking. International Journal of Advertising, 27(2) pp. 235–250.

Simoes, Claudia and Dibb, Sally (2008). Illustrations of the internal management of corporate identity. In: Melewar, T. C. ed. Facets of Corporate Identity, Communication and Reputation. Abingdon: Routledge, pp. 66–80.

Dibb, Sally and Simkin, Lyndon (2008). Marketing Planning: A Workbook for Marketing Managers. London, UK: Cengage Learning.

Dibb, Sally and Simkin, Lyndon (2008). Market Segmentation Success: Making It Happen. London: Routledge.

Michaelidou, Nina and Dibb, Sally (2006). Product involvement: an application in clothing. Journal of Consumer Behaviour, 5(5) pp. 442–453.

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Simoes, Claudia; Dibb, Sally and Fisk, Raymond P. (2005). Managing corporate identity: an internal perspective. Journal of the Academy of Marketing Science, 33(2) pp. 153–168.

Dibb, Sally; Simkin, Lyndon; Pride, William M. and Ferrell, O.C. (2005). Marketing: Concepts and Strategies. 5th Edition. Abingdon, UK: Houghton Mifflin, p. 850.

Dibb, Sally (2005). Market Segmentation Implementation Barriers and How to Overcome Them. Marketing Review, 5(1) pp. 13–30.

Sausen, Karsten and Dibb, Sally eds. (2005). Proceedings of SIG market segmentation research seminar. St.Gallen, Switzerland: Thexis.

Dibb, Sally (2005). Editorial. In: Dibb, Sally and Sausen, K. eds. Market Segmentation SIG Conference Proceedings. Switzerland: University of Gallen.

Michaelidou, Nina; Dibb, Sally and Arnott, David (2005). Brand switching in clothing as a manifestation of variety-seeking behavior. Advances in Consumer Research: Asia Pacific Region, 6 pp. 79–85.

Michaelidou, Nina; Arnott, David C. and Dibb, Sally (2005). Characteristics of marketing channels: a theoretical framework. Marketing Review, 5(1) pp. 45–57.

Dibb, Sally and Simkin, Lyndon (2004). Marketing briefs: a revision and study guide. 2nd edition. Oxford, UK: Butterworth-Heinemann, p. 380.

Essoo, Nittin and Dibb, Sally (2004). Religious influences on shopping behaviour: an exploratory study. Journal of Marketing Management, 20(7-8) pp. 683–712.

Dibb, Sally and Meadows, Maureen (2004). Relationship marketing and CRM: a financial services case study. Journal of Strategic Marketing, 12(2) pp. 111–125.

Sausen, Karsten; Dibb, Sally and Tomczak, Torsten (2004). The resource-based and dynamic capability views as a foundation for a market segmentation theory. In: Academy of Marketing Conference, 06-09 Jul 2004, Cheltenham, UK.

Dibb, Sally (2003). Market segmentation: changes and challenges. In: Hart, S. ed. Marketing Changes. London: International Thomson.

Dibb, Sally and Simkin, Lyndon (2003). Marketing educators: addressing implementation in core courses. Journal of Strategic Marketing, 11(1) pp. 3–13.

Lindridge, Andrew and Dibb, Sally (2003). Is 'culture' a justifiable variable for market segmentation? A cross-cultural example. Journal of Consumer Behaviour, 2(3) pp. 269–286.

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Dibb, Sally (2003). Diagnosing and treating segmentation barriers in business-to-business. Thexis, 4 pp. 40–46.

Dibb, Sally; Stern, Philip and Wensley, Robin (2002). Marketing knowledge and the value of segmentation. Marketing Intelligence and Planning, 20(2) pp. 113–119.

Dibb, Sally and Wensley, Robin (2002). Segmentation analysis for industrial marketing: problems of integrating customer requirements into operations strategy. European Journal of Marketing, 36(1/2) pp. 231–251.

Dibb, Sally (2001). Marketing planning: best practice. Marketing Review, 2(4) pp. 441–460.

Dibb, Sally and Simkin, Lyndon (2001). Market segmentation: diagnosing and treating the barriers. Industrial Marketing Management, 30(8) pp. 609–625.

Simoes, Claudia and Dibb, Sally (2001). Rethinking the brand concept: new brand orientation. Corporate Communications: an international journal, 6(4) pp. 217–224.

Dibb, Sally and Simkin, Lyndon (2001). Marketing briefs: a revision and study guide. Oxford: Butterworth-Heinemann, p. 351.

Dibb, Sally (2001). New Millennium, new segments: moving towards the segment of one? Journal of Strategic Marketing, 9(3) pp. 193–213.

Dibb, Sally and Meadows, Maureen (2001). The application of a relationship marketing perspective in retail banking. Service Industries Journal, 21(1) pp. 169–194.

Dibb, Sally; Farhangmehr, Minoo and Simkin, Lyndon (2001). A comparative study of marketing planning in Portugal and the UK. Marketing Intelligence and Planning, 19(6) pp. 409–417.

Dibb, Sally; Rushmer, A. and Stern, P. (2001). New survey medium: collecting marketing data with e-mail and the world wide web. Journal of Targeting, Measurement and Analysis for Marketing, 10(1) pp. 17–25.

Dibb, Sally (2001). Banks, customer relationship management and barriers to the segment of one. Journal of Financial Services Marketing, 6(1) pp. 10–23.