Currently browsing: Items authored or edited by Fiona Ellis-Chadwick

Doherty, Neil F; McConnell, Danny and Ellis-Chadwick, Fiona (2013). Institutional responses to electronic procurement in the public sector. International Journal of Public Sector Management, 26(6) pp. 495–515.

• Download Accepted Manuscript (PDF / 499kB)

Vize, Róisín; Coughlan, Joseph; Kennedy, Aileen and Ellis-Chadwick, Fiona (2013). Technology readiness in a B2B online retail context: an examination of antecedents and outcomes. Industrial Marketing Management, 42(6) pp. 909–918.

• Download Accepted Manuscript (PDF / 272kB)

Jobber, David and Ellis-Chadwick, Fiona (2012). Principles and Practice of Marketing. London: McGraw-Hill Higher Education.

Shakur, Mahani; Doherty, Neil and Ellis-Chadwick, Fiona (2012). Importance-performance analysis of retail website service quality. In: Marketing: catching the technology wave, 2-5 Jul 2012, Southampton.

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Grinko, Natalya and Ellis-Chadwick, Fiona (2012). To be or not to be market orientated: a case of a small manufacturing company. In: Marketing: catching the technology wave, 2-5 Jul 2012, Southampton.

Ellis-Chadwick, Fiona and Doherty, Neil F. (2012). Web advertising: the role of email marketing. Journal of Business Research, 65(6) pp. 843–848.

• Download Accepted Manuscript (PDF / 125kB)

Vize, Roisin; Coughlan, Joseph; Ellis-Chadwick, Fiona and Kennedy, Aileen (2011). Conceptualization of relationship quality in online B2B retail services. In: EIRASS 2011, 15-18 Jul 2012, San Diego USA.

• Download Accepted Manuscript (PDF / 72kB)

Doherty, Neil F. and Ellis-Chadwick, Fiona (2010). Internet retailing: the past, the present and the future. International Journal of Retail & Distribution Management, 38(11/12) pp. 943–965.

• Download Accepted Manuscript (PDF / 206kB)

Doherty, Neil F. and Ellis-Chadwick, Fiona (2010). Evaluating the role of electronic commerce in transforming the retail sector. The International Review of Retail, Distribution and Consumer Research, 20(4) pp. 375–378.

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Anastasakis, Leonidas and Ellis-Chadwick, Fiona (2010). Exploring the adoption of interactive digital television services as a retail shopping platform. In: The Six Senses: the Essentials of Marketing: 39th EMAC Conference, 1-4 Jun 2010, Copenhagen, Denmark.

• Download Accepted Manuscript (PDF / 105kB)

Doherty, Neil F.; McConnell, Danny and Ellis-Chadwick, Fiona (2010). Exploring the uptake and application of electronic procurement to central and local government. In: Fourth International Conference On Research Challenges, In Information Science Proceedings', (RCIS), 19-21 May 2010, Nice, France,.

• Download Accepted Manuscript (PDF / 129kB)

Gunawan, G.; Ellis-Chadwick, Fiona and King, Malcolm (2010). The role of performance measurement on business performance: a comparative study of small and medium-sized internet retailers based in the United Kingdom and Indonesia. In: 17th Recent Advances in Retailing and Services Science Conference, The European Institute of Retailing and Services Science, 2-5 Jul 2010, Istanbul, Turkey.

• Download Accepted Manuscript (PDF / 201kB)

Doherty, Neil F. and Ellis-Chadwick, Fiona (2009). Exploring the drivers, scope and perceived success of e-commerce strategies in the UK retail sector. European Journal of Marketing, 43(9/10) pp. 1246–1262.

• Download Accepted Manuscript (PDF / 173kB)

Ellis-Chadwick, Fiona (2009). Internet Adoption in the UK: an Empirical Study of Internet Adoption by Leading UK Retailers. Saarbrücken: VDM Verlag.

Ellis-Chadwick, Fiona (2009). Business to business internet marketing. In: Chaffey, Dave ed. Internet Marketing: Strategy, Implementation and Practice 4th ed. Harlow: Pearson Education, pp. 648–667.

Ellis-Chadwick, Fiona (2009). Business to consumer internet marketing. In: Chaffey, Dave ed. Internet Marketing: Strategy Implementation and Practice 4th ed. Harlow: Pearson Education, pp. 618–647.

Vize, Roisin; Coughlan, Joseph; Kennedy, Aileen and Ellis-Chadwick, Fiona (2009). Investigating the factors impacting retailers evaluations of web solution providers. In: Proceedings of the Irish Academy of Management (IAM) Conference., 04-05 Sep 2009, GMIT, Galway, Ireland.

• Download Accepted Manuscript (PDF / 181kB)

Gunawan, G.; Ellis-Chadwick, F. and King, M. (2008). An empirical study of the uptake of performance measurement by internet retailers. Internet Research, 18(4) pp. 361–381.

Ellis-Chadwick, Fiona (2008). Online retailing: open all hours? International Journal of Business Environment, 2(2) pp. 188–200.

• Download Accepted Manuscript (PDF / 172kB)

Rafiq, Mohammed; Fulford, Heather; Lu, Xiaoming and Ellis-Chadwick, Fiona (2008). An assessment of the validity and dimensionality of E-S-QUAL as a measure of internet retail service quality. In: Marketing: Shifting Focus from Mainstrem to Offbeat, ANZMAC Conference., 1-3 Dec 2008, Sydney, Australia.

• Download Accepted Manuscript (PDF / 61kB)

Ellis-Chadwick, Fiona; Doherty, Neil F. and Anastasakis, Leonidas (2007). E-strategy in the UK retail grocery sector: a resource-based analysis. Managing Service Quality, 17(6) 702 -722.

• Download Accepted Manuscript (PDF / 225kB)

Ellis-Chadwick, Fiona; McConnell, Danny and Doherty, Neil F (2007). The applicability of e-procurement in the UK public sector: an exploratory analysis. In: Engaging Academia and Enterprise Agendas, ISOneWorld, 11-13 Apr 2007, Las Vegas, USA.

• Download Accepted Manuscript (PDF / 116kB)

Ellis-Chadwick, Fiona; Gunawan, George and King, Malcolm (2007). The application of performance measures in the UK retail sector: an exploratory analysis. In: 'Flexible Marketing in an Unpredictable World, 36th EMAC Conference,, 22-25 May 2007, Reykjavik, Iceland,.

• Download Accepted Manuscript (PDF / 73kB)

Doherty, Neil F and Ellis-Chadwick, Fiona (2006). New perspectives in internet retailing: a review and strategic critique of the field. International Journal of Retail & Distribution Management, 34(4/5) pp. 411–428.

• Download Accepted Manuscript (PDF / 172kB)

Ellis-Chadwick, Fiona; Doherty, Neil and Anastasakis, Leonidas (2006). E-strategy in the UK retail grocery sector. In: 13th Recent Advances in Retailing and Services Science Conference, The European Institute of Retailing and Services Science, The Book of Abstracts, 9-12 Jul 2006, Budapest, Hungary.

• Download Accepted Manuscript (PDF / 119kB)

Doherty, Neil and Ellis-Chadwick, Fiona (2003). An analysis of the factors affecting the adoption of the Internet in the UK retail sector. Journal of Business Research, 56(11) pp. 887–897.

• Published Version (PDF) This file is not available for public download
• Download Accepted Manuscript (PDF / 179kB)

Doherty, Neil F. and Ellis-Chadwick, Fiona E. (2003). The relationship between retailers' targeting and e-commerce strategies: an empirical analysis. Internet Research, 13(3) pp. 170–182.

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Ellis-Chadwick, Fiona; McHardy, Peter and Wiesehofer, Hildegard (2002). Online customer relationships in the European financial services sector: a cross-country investigation. Journal of Financial Services Marketing, 6(4) pp. 333–345.

• Download Accepted Manuscript (PDF / 156kB)

Ellis-Chadwick, Fiona; Doherty, Neil and Hart, Cathy (2002). Signs of change? A longitudinal study of Internet adoption in the UK retail sector. Journal of Retailing and Consumer Services, 9(2) pp. 71–80.

• Download Accepted Manuscript (PDF / 157kB)

Ellis-Chadwick, Fiona; Doherty, Neil and Hart, Cathy (2000). Retailer adoption of the Internet – implications for retail marketing. European Journal of Marketing, 34(8) pp. 954–974.