Currently browsing: Items authored or edited by Bernardo Batiz-Lazo

Bátiz-Lazo, Bernardo (2004). Barclaycard: still the king of plastic. In: Johnson, Gerry; Scholes, K. and Whittington, R. eds. Exploring corporate strategy: text and cases, 7th edition. London, UK: Prentice Hall/Financial Times, pp. 886–900.

Bátiz-Lazo, Bernardo and Wood, Douglas (2003). Diffusion of information technology innovations within retail banking: an historical review. In: Joia, L.A. ed. IT-Based Management: challenges and solutions. Hershey PA: Idea Group Publishing, pp. 232–252.

Bátiz-Lazo, Bernardo and Wood, Douglas (2003). Strategy, competition and diversification in European and Mexican banking. International Journal of Bank Marketing, 21(4) pp. 202–216.

Bátiz-Lazo, Bernardo and Wood, Douglas (2002). An Historical appraisal of information technology in commercial banking. Electronic Markets: The International Journal, 12(3) pp. 192–205.

Bátiz-Lazo, Bernardo (2002). GSK- a merger of equals? In: Johnson, Gerry and Scholes, Kevin eds. Exploring corporate strategy: text and cases, 6th edition (includes teaching note). FT Prentice Hall, pp. 956–967.

Bátiz-Lazo, Bernardo (2001). Customer value creation in financial services. In: 17th Annual IMP Conference, September, Oslo, 9-11 Sep 2001, Oslo, Norway.

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Bátiz-Lazo, Bernardo (2001). Benchmarking best practice in financial services.

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Bátiz-Lazo, Bernardo and Wood, Douglas (2001). Management of core capabilities in Mexican and European banks. International Journal of Bank Marketing, 19(2) pp. 89–100.

Del Angel, Gustavo A. and Bátiz-Lazo, Bernardo (2003). Competitive collaboration and market contestability: cases in Mexican and UK banking (1945-75). Accounting, Business and Financial History, 13(3) pp. 339–368.