Verification by 'mirror-ing' in organizational action research: some lessons from the use of systems ideas in studied workers' co-operatives

Thomas, Alan R. (1980). Verification by 'mirror-ing' in organizational action research: some lessons from the use of systems ideas in studied workers' co-operatives. Co-operatives Research Unit, The Open University.

DOI: https://doi.org/10.21954/ou.ro.00098990

Abstract

There is justification for continued attempts at action-research into " organizational action". However, a complex view of verification or validation is required, incorporating simultaneously (i) the idea of ' mirror-ing ', using the criterion of usefulness to a 'client '; (ii) objective contribution to knowledge; and (iii) various aspects of the effectiveness of participative methods.

Difficulties, including that of defining the "client " interest within an organisation, are shown up with particular force in studies on decision-making and participation in workers ' co-operatives. A description is given of methods developed in past and present studies, with a preliminary evaluation suggesting how a more explicit concern with verification could be built in .

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