Conversational Media for Inclusive Access to Mental Health Interventions for Schoolchildren

Naja, Iman; Divin, Natalie; Coward, Sarah; Campbell, Siobhan; Benatti, Francesca and Antonini, Alessio (2024). Conversational Media for Inclusive Access to Mental Health Interventions for Schoolchildren. In: 35th ACM Conference on Hypertext and Social Media (HT '24), 10-13 Sep 2024, Poznań, Poland.

DOI: https://doi.org/10.1145/3648188.3681936

Abstract

We present a case study using conversational media videos for scalable and inclusive mental health interventions for schoolchildren. The system was designed to complement the existing "Verbal Wellbeing" programme in Northern Ireland, which provides wellbeing resources to teachers. The Verbal Wellbeing programme equips school teachers with tools, such as storytelling and mental health interventions, to support their pupils' mental health. The presented system allows participants and users to pose questions about psychology theories, the 'Verbal Wellbeing' programme, and evidence of its effectiveness. Users’ questions are answered in a real-time conversational mode from a pool of answers pre-recorded by an expert, complementing face-to-face training, supporting taking new teachers on board, or as a follow-up.

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