Promoting workplace retention during global crises: An international survey of the preventive role of psychological support among victims of social discrimination in long-term care facilities

Eltaybani, Sameh; Igarashi, Ayumi; Cal, Ayse; Lai, Claudia; Carrasco, Cristina; Wulan, Dianis; Cho, Eunhee; Haugan, Gorill; Bravo, Jorge; Abouzeid, Nasreen; Wachholz, Patrick; Isaramalai, Sang-arun; Dawood, Shaimaa; Pappas, Yannis; Abd-El-Moneam, Abeer; Rodriguez, Ana; Alqahtani, Bader; Pereira, Catarina; Jenssen, Cathrine; Yu, Doris; Mendes, Felismina; Randhawa, Gurch; Ahmed, Hanaa; Suzuki, Haruno; Aydin-Avci, Ilknur; Waluyo, Imam; Nurbaeti, Irma; Vseteckova, Jitka; Horne, Jo; Liu, Justina; Ingstad, Kari; Kashiwabara, Kosuke; Grant, Louise; Abd-El-Moniem, Maha; Sakka, Mariko; Abdelgawad, Mohamed; Subu, Muhammad; Kentzer, Nichola; Almadani, Noura; Tomas-Carus, Pablo; Rodrigues-Garcia, Renata; Indarwati, Retno; Maneerat, Sonthaya; Chien, Wai; Amamiya, Yuko; Cavalcanti, Yuri and Yamamoto-Mitani, Noriko (2024). Promoting workplace retention during global crises: An international survey of the preventive role of psychological support among victims of social discrimination in long-term care facilities. Geriatric Nursing, 59 pp. 94–102.

DOI: https://doi.org/10.1016/j.gerinurse.2024.06.021

Abstract

This international cross-sectional survey examined the potential role of organizational psychological support in mitigating the association between experiencing social discrimination against long-term care (LTC) facilities’ healthcare professionals (HCPs) and their intention to stay in the current workplace during the COVID-19 pandemic. Participants included a convenience sample of 2,143 HCPs (nurses [21.5 %], nurse aids or residential care workers [40.1 %], social workers [12.1 %], and others [26.4 %]) working at 223 LTC facilities in 13 countries/regions. About 37.5 % of the participants reported experiencing social discrimination, and the percentage ranged from 15.3 % to 77.9 % across countries/regions. Controlling for socio-demographic and work-related variables, experiencing social discrimination was significantly associated with a lower intention to stay, whereas receiving psychological support showed a statistically significant positive association (p-value=0.015 and <0.001, respectively). The interaction term between social discrimination and psychological support showed a statistically significant positive association with the intention to stay, indicating a moderating role of the psychological support.