Lab-Assist: Enhancing STEM education through online laboratories with real-time support

Kbaier, Dhouha; Lockett, Helen and Kear, Karen (2024). Lab-Assist: Enhancing STEM education through online laboratories with real-time support. The Envisioning Report for Empowering Universities 8; European Association of Distance Teaching Universities, Maastricht, The Netherlands.

DOI: https://doi.org/10.5281/zenodo.11653241

Abstract

This paper explores the innovative impact of implementing real-time support within the OpenSTEM Labs (OSL), the Open University’s online laboratories. Online laboratories allow students to participate in practical work over the internet, at a time and place of their choosing and provide a rich and interactive learning environment for students engaging in practical STEM activities. However, students may encounter challenges while conducting experiments independently. The aim of the Lab-assist project was to implement real-time support mechanisms within the OSL. The short-term impact involves providing immediate assistance to students conducting remote experiments, particularly benefiting those with disabilities and additional needs. By offering tailored support, the project aims to reduce the attainment gap and enhance student engagement. In the long term, the project seeks to transform the educational experience by fostering a dynamic and responsive support ecosystem. This endeavor aligns with the broader goal of empowering students to excel in STEM studies and reach their academic goals.

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