Implementing TQM in a college of nursing and midwifery

Hallawell, Bob (1994). Implementing TQM in a college of nursing and midwifery. British Journal of Nursing, 3(19) pp. 1011–1016.

DOI: https://doi.org/10.12968/bjon.1994.3.19.1011

Abstract

This article describes the key structures, processes and principles that have been used by the Mid Trent College to implement total quality management and examines some of the staff reactions to the implementation.

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