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Sumanthiran, Shilohni and Roelen, Keetie (2023). Coaching in Economic Inclusion: Learning from Existing Models and Casting a Way Forward. PEI In Practice; World Bank, Washington DC.
DOI: https://doi.org/10986/40738
Abstract
Coaching is used in 90 percent of economic inclusion programs and is increasingly seen as a critical component of such interventions (Andrews et al. 2021). It is a cross-cutting element in economic inclusion programming, facilitating all other components of a program and facilitating the ‘human side’ of interventions by providing participants with the extra support and advice they need to take full advantage of program resources. This In Practice paper shares insights and lessons learned from a comprehensive literature review of economic inclusion interventions and their approach to coaching. It explores coaching along seven design parameters: scope of coaching, depth of coaching, type of coaching (individual versus group), level of engagement, caseload, staffing, and coaching tools.
Plain Language Summary
Coaching is used in 90 percent of programs that aim to promote economic inclusion and economic empowerment. It is increasingly seen as a critical component of such interventions.
Coaching is a cross-cutting element in economic inclusion programming, facilitating all other components of a program, such as asset transfers, cash transfers and access to savings programs. It facilitates the ‘human side’ of interventions by providing participants with the extra support and advice they need to take full advantage of program resources.
This paper shares insights and lessons learned from a comprehensive literature review of economic inclusion interventions and their approach to coaching. It explores coaching along seven design parameters: scope of coaching, depth of coaching, type of coaching (individual versus group), level of engagement, caseload, staffing, and coaching tools.