Improving the quality of education: the impact of quality assessment upon institutions

Brennan, John; Fredericks, Mark and Shah, Tarla (1997). Improving the quality of education: the impact of quality assessment upon institutions. Quality Support Centre; Centre for Higher Education Research and Information (CHERI); Council for Industry and Higher Education, London.

Abstract

Staff from 53 subject groups in 12 higher education institutions have been interviewed about the impact of the first rounds of quality assessment (1993-95). There is little doubt that quality assessment has had an impact upon institutions. It has provided an impetus for institutions to give more attention to the quality of their teaching. The form which this has taken has varied between institutions and between subject groups within institutions.

The 180 staff members interviewed as part of this study had experienced the early years of quality assessment. Since then, institutions have become more accustomed to coping with the demands of quality assessment and the Higher Education Funding Council for England (HEFCE) has absorbed and acted upon many of the lessons learned in this initial period. These points should be borne in mind when reading some of the statements contained in this report.

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