What's in a name? New Labour's citizen-consumers and the remaking of public services

Clarke, John and Newman, Janet (2007). What's in a name? New Labour's citizen-consumers and the remaking of public services. Cultural Studies, 21(4-5) pp. 738–757.

DOI: https://doi.org/10.1080/09502380701279051

Abstract

Based on data from an AHRC/ESRC funded project'Creating citizen-consumers: changing relationships and identifications' this engages with the constitution of the citizen consumer in UK public policy; ways in which this is mediated by professionals; and the responses of the public itself to this discursive category.

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