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Hall, Jon G. and Rapanotti, Lucia (2010). Give us a clue! Technical Report 2010/16; Department of Computing, The Open University.
DOI: https://doi.org/10.21954/ou.ro.0001609d
Abstract
For some time now, we have been investigating new thought tools for problem solving, through our problem solving calculus. The problem class that we have most experience with are engineering problems, a class that includes mission-critical systems, business process reengineering, the design of educational experiences, of seating plans in open plan offices, etc.