Towards Normal Organisational Problem Solving

Hall, Jon G.; Rapanotti, Lucia; Cox, Karl and Bleistein, Steven J. (2007). Towards Normal Organisational Problem Solving. Technical Report 2007/02; Department of Computing, The Open University.



The paper illustrates a sophisticated analysis and retrospective justification as adequate of the design of a solution of a real-world organisational problem. The approach integrates two extant frameworks defined by the authors, problem orientation and B-SCP, which is able to elaborate, transform and analyse the problem requirements, support the alignment of IT and business strategy, reason about the effect of partially detailed candidate solution architec-tures, and traceably audit design rationale through iterative development. The joint approach brings together many non-formal and formal aspects of organisa-tional development, providing a structure within which the results of different development activities can be combined and reconciled.

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