How Can Defect Analysis Help To Improve Risk Management Techniques In IT Projects?

Swaby, Roger (2006). How Can Defect Analysis Help To Improve Risk Management Techniques In IT Projects? Student dissertation for The Open University module M801 MSc in Software Development Research Dissertation.

Please note that this student dissertation is made available in the format that it was submitted for examination, thus the author has not been able to correct errors and/or departures from academic standards in areas such as referencing.

DOI: https://doi.org/10.21954/ou.ro.0001603f

Abstract

Historical data has shown us that a high proportion of IT projects do not meet the success criteria on which they are based. There are many reasons why a project may fail, some within the direct control of the project manager and others upon which he has less influence. One such reason for failure is ill preparation for circumstances that detrimentally affect the project. Risk management provides a powerful tool for improving project success rates, as good risk management techniques can counteract many of the root causes of project failure. Defects provide a quantitative measure for known problems that occurred during a project. The analysis of these defects is often used to feedback into the development cycle in an attempt to improve project management and process techniques. Much of the research surrounding defect analysis schemes is based on causal analysis, looking at how defect analysis can improve processes for future and current projects. It could be argued that risk management aims to reduce the impact of unforeseen circumstances by eliminating or decreasing the root- causes of these unforeseen circumstances. Not much research has been performed on the linking these two techniques; hence, this dissertation will investigate a possible link between these two.

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