Low Cost Remote Evaluation with Synchronous Groupware

Dunckley, Lynne; Rapanotti, Lucia and Hall, Jon G. (2002). Low Cost Remote Evaluation with Synchronous Groupware. Technical Report 2002/05; Department of Computing, The Open University.

DOI: https://doi.org/10.21954/ou.ro.00015ffb


The paper reports a refinement of the remote evaluation method of [2], that includes synchronous groupware with audio over the Internet. The method applies ideas from contextual inquiry and participatory design for the formative evaluation of a prototype linked to a subsequent redesign process. The investigation involves the Open University-the major provider of distance education in the UK and Europe. The paper describes the refined method, and discusses the findings of an investigation into its characteristics.

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