An online library service for Open University MBA Alumni: challenges and opportunities

Smith, Geri; Street, Kelvin and Wales, Tim (2007). An online library service for Open University MBA Alumni: challenges and opportunities. Journal of Librarianship and Information Science, 39(3) pp. 162–176.

DOI: https://doi.org/10.1177/0961000607080419

Abstract

This article outlines a pilot project to offer a personalized online library service to Open University MBA Alumni. A review of the literature and results of a desktop analysis of other UK Higher Education alumni library services is included. Content procurement and systems issues are considered along with the underlying organizational, resource and technical challenges experienced by the librarians involved. An analysis of initial usage and the results of a user survey are presented. Finally, practical advice is provided for other libraries considering similar initiatives.

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