Exploring the experiences of distance learning students being supported to resubmit a final assignment following a fail result

Mitchell, Vince; Borgstrom, Erica; Murphy, Sam; Campbell, Charlene; Sieminski, Sandy and Fraser, Sandy (2023). Exploring the experiences of distance learning students being supported to resubmit a final assignment following a fail result. Assessment & Evaluation in Higher Education, 49(2) pp. 190–202.

DOI: https://doi.org/10.1080/02602938.2023.2199953

Abstract

This study explores the experiences of five distance learners at a UK university who needed support to resubmit their final assignment following a fail result. Having received written feedback on the submission, we asked how this could be best delivered to inform and motivate a successful resubmission. However, written feedback alone was found to be insufficient for these students to feel supported. There is a need also for a human connection to provide ‘emotional proximity’ and make sense of the feedback received. In addition to this, students benefit from positive self-talk strategies to come to terms with the difficult emotions resulting from the high stakes of having to resubmit their assignment.

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