From policy visions to practice realities: the pivotal role of service managers in implementation

Rose, Wendy; Aldgate, Jane and Barnes, Julie (2007). From policy visions to practice realities: the pivotal role of service managers in implementation. In: Aldgate, Jane; Healy, Lynne; Malcolm, Barris; Pine, Barbara; Rose, Wendy and Seden, Janet eds. Enhancing social work management: Theory and best practice from the UK and USA. London, UK: Jessica Kingsley Publishers, pp. 263–289.

URL: http://www.jkp.com/catalogue/book.php/contents/978...

Abstract

In reviewing the lessons learned from the results of their extensive case study of policy implementation in a local authority, the authors tie together a number of themes. Their case study examined local implementation of the national Assessemnt Framework for Children in Need and their Families, introduced in England in 2000 and Wales a year later. They found that success depended upon ethical practice, having good information technology and other systems in place, collaboration with other agencies and having strong, involved, staff-oriented leaders able to effectively implement change.

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