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Bovaird, Tony and Loeffler, Elke
(2022).
DOI: https://doi.org/10.4337/9781800371972.00049
Abstract
This chapter explores how subtle differences in the meaning ascribed to 'co-production' have arisen, both because people using the term come from different disciplines, with widely differing theoretical roots, and because over time the idea behind co-production (the valuable contributions of citizens to organizations) has been discovered to have application to many aspects of organizational behavior. We examine critically [JT1] the concept of co-production in terms of its role in different types of citizen-government interaction, suggesting that citizens can add valuable inputs to the four main stages of the 'policy cycle', so that commissioning of public services and outcomes becomes co-commissioning, design becomes co-design, delivery becomes co-delivery and evaluation becomes co-assessment, giving us the 'Four Co's'. This makes clear that co-production has a strong political as well as 'technical' element - citizens may be involved in key political decisions about service and outcome priorities, not simply in managerial decisions about service delivery.
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About
- Item ORO ID
- 86374
- Item Type
- Book Section
- ISBN
- 1-80037-196-9, 978-1-80037-196-5
- Keywords
- co-production; organisational behaviour; citizen-government interaction
- Academic Unit or School
-
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL) - Copyright Holders
- © 2022 Christopher Ansell and Jacob Torfing
- Related URLs
-
- https://doi.org/10.4337/9781800371972(Publication)
- Depositing User
- Elke Loeffler