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Ismail, Nashwa and Adams, Anne
(2022).
DOI: https://doi.org/10.4018/978-1-7998-9223-6.ch024
Abstract
This study investigates the enablers and barriers of embedding technology for continuing professional development (CPD) of staff in the police sector. The research team developed an online game called “Child Witness Interview Simulation” (CWIS) to complement existing interview training for police officers and help them gain competency in interviewing children. Within the game design, development, and commercializing phases, the research team came across key themes that define the opportunities and challenges of implementing GBL through a police-based learning approach to CPD. The study identified that the successful implantation of Technology-Enhanced learning (TEL) in CPD falls into two broad categories: organizational, which considers learning outcomes, and individual, which considers learning aims and competency. Therefore, for successful implementation of TEL in CPD, ongoing supportive organizational culture that encourages employees and managers to be committed and motivated to implement TEL in CPD is necessary.