Distant Classmates: comparing online and telephone language tutorials

Stickler, Ursula; Batstone, Carolyn; Duensing, Annette and Heins, Barbara (2006). Distant Classmates: comparing online and telephone language tutorials. In: ICL 2006, 27-29 Sep 2006, Villach, Austria.

URL: http://www.icl-conference.org/

Abstract

This paper presents findings from the Interaction Study Group, a team of four researchers based at the Open University (OU) investigating tutorial provision on
beginners’ distance language courses. Patterns of verbal interaction in online and telephone tutorials are investigated using social network analysis and gaps and
silences between interaction turns are analysed using an ethnographic approach. The results lead to recommendations for tutor training and student preparation for online
and telephone tutorials.

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