Putting a Library Assessment Culture into Practice

Killick, Selena (2020). Putting a Library Assessment Culture into Practice. In: Library Assessment Conference, 18 Nov 2020, Online.

Abstract

We have a strong library assessment culture which informs everything we do. This paper explores how we integrate insight into our strategic planning processes, instilling our culture of Library Assessment. There are three key facets to our methodology; insight, strategy and expertise.

This paper provides a practical example of how a library assessment culture has been used to inform library strategic planning. It is one key facet of three within the methodology we apply. Our approach can be applied in a variety of service department contexts, ensuring the insight we gain from our users is at the heart of everything we do.

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