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Okada, Alexandra and Whitelock, Denise
(2019).
DOI: https://doi.org/10.1007/978-3-030-29326-0_11
Abstract
This chapter describes a novel evaluation methodology designed, deployed and refined during the development of the EU-funded TeSLA system which was produced to check student authentication and authorship. This methodology was underpinned by a Responsible Research and Innovation approach combined with human-centred design. Participants were 4,058 students, which included 330 with special needs, together with 54 teaching staff and 21 institutional members from seven universities who completed consultation, focus groups, questionnaires and interviews. The findings suggest that the evaluation methodology was able to identify a broadly positive acceptance of and trust in e-authentication for online assessments by both women and men, with neither group finding the e-authentication tools to be either particularly onerous or stressful. The methodology facilitated the development of a framework with five features related to “trust”: 1. The system will not fail, 2. be compromised, 3. data will be kept safely and privately, 4. the system will not affect students’ performance and 5. the system will ensure fairness.