How Digital Learning Processes Meet The Ever Changing Needs Of The Policing Profession? Enablers And Barriers In Its Application

Papathoma, Tina (2019). How Digital Learning Processes Meet The Ever Changing Needs Of The Policing Profession? Enablers And Barriers In Its Application. In: BAM2019: British Academy of Management Conference Proceedings, 3-5 Sep 2019, Birmingham, UK.

Abstract

This is a developmental paper discussing the topic of professional development through digital learning in the context of education and training of public servants. The fieldwork is undertaken with policing organizations, more specifically territorial forces in England and Wales and their national body for professional development. In particular, this empirical study explores the current application of digital learning in the police service across England and Wales and considers how digital learning processes meet the ever-changing needs of the policing profession in order to identify enablers and barriers in its application. The paper contributes to gaining new insights on digital learning in the context of public service organizations. This research raises awareness into the challenges faced by the police in managing digital learning design and implementation to meet the changing demands of the policing service. The findings of this research can be applied in other workplace contexts where organisations require professionals to get upskilled through digital learning.

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