The Emotional Risks of Turning Stories into Data: An Exploration of the Experiences of Qualitative Researchers Working on Sensitive Topics

Mallon, Sharon and Elliott, Iris (2019). The Emotional Risks of Turning Stories into Data: An Exploration of the Experiences of Qualitative Researchers Working on Sensitive Topics. Societies, 9(3), article no. 62.

DOI: https://doi.org/10.3390/soc9030062

Abstract

A great deal of research has been undertaken into areas involving sensitive topics. In spite of longstanding acceptance that such research can be emotionally risky for participants, interest in the impact of this work on the researcher has only relatively recently become a topic of concern. This paper reports on a roundtable convened with qualitative researchers working in sensitive research areas. The article explores their views in relation to the emotional risks they encountered in relation to their work. A grounded theory, thematic analysis was used to analyse the data and comparisons are made between researcher experiences and those highlighted by earlier studies. We illuminate how researchers described personal concerns about the emotional risks, before focusing on how the researcher’s sense of professionalism contributed to, or protected against, these emotional risks and emotions. This paper also discusses the faltering nature of the support provided to these researchers and the challenges created by the need they felt to create impactful research. The authors conclude by arguing that current support and guidance provided to researchers working in sensitive areas fails to address the complexity of the emotional reaction of the researcher. We call for the development of specialised training and improved use of theoretical concepts such as emotion work, to guide those undertaking this challenging work.

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