Co-guarantor attributes: a systemic approach to evaluating expert support

Reynolds, Martin (2001). Co-guarantor attributes: a systemic approach to evaluating expert support. In: Remenyi, D. and Brown, A. eds. Eighth European Conference on Information Technology Evaluation Conference proceedings, Oriel College, Oxford, UK 17-18 September 2001. Reading, UK: MCIL Press, pp. 561–571.

Abstract

The paper suggests features of a generic framework which can assist in highlighting good practice as well as revealing shortcomings in expert support for management decision-making. Following the earlier writings of Habermas, I argue that expertise might be identified and considered as a set of �co-guarantor attributes� based upon knowledge constitutive interests. Co-guarantor attributes can be used as a benchmark for evaluation, where affirmative features of expert support can be identified as well as the incidence of �false guarantor� attributes which might be significant in perpetuating costly and unsuccessful intervention.

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