UX research with distance learners

Stiles, Keren (2017). UX research with distance learners. In: Priestner, Andy ed. User Experience in Libraries Yearbook 2017: stories, techniques, insights. CreateSpace Independent Publishing Platform, pp. 127–131.

URL: http://uxlib.org/uxlibs-the-books/


In order to avoid restricting the Open University Library's User Experience research to those students who happen to live within easy travelling distance of our Milton Keynes campus, we conduct as much UX as possible remotely online. This chapter talks about some of the methods we have used.

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