Charting collective knowledge: Technology-enhanced professional learning

Littlejohn, Allison; Milligan, Colin and Margaryan, Anoush (2012). Charting collective knowledge: Technology-enhanced professional learning. Innovation Review, 11 pp. 26–33.

URL: http://cicstart.org/newsletter/2012-06-Innovation_...

Abstract

The workplace is an environment where powerful, deep and effective learning takes place through non-formal workplace learning, as well as through formal training and education. This article describes a mechanism to enhance learning at work by capitalising on collective knowledge within an organisation. Two scenarios are presented illustrating how individual and group learning and performance may be improved. These scenarios are based on empirical data of knowledge work practices within a multinational organization.

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