A cross-institutional approach to staff development in Internet communication

Creanor, L and Littlejohn, A. (2000). A cross-institutional approach to staff development in Internet communication. Journal of Computer Assisted Learning, 16(3) pp. 271–279.

DOI: https://doi.org/10.1046/j.1365-2729.2000.00138.x


Recent upsurge in emphasis on larger class sizes and work-based learning requires lecturers to be equipped to switch from traditional face-to-face teaching techniques to communicating with students using new technologies. Dialogue is the vital ingredient which underpins the successful learning experience, and staff in HE are facing a challenge in developing the necessary skills to make effective use of the emerging communication tools. These skills can only be acquired through practice, understanding of the pedagogy and awareness of the various options available. The aim of this paper is to explore, through presenting a case study, the potential benefits of cross-institutional collaboration in information and communication technology staff development. Since both the University of Strathclyde and Glasgow Caledonian University were investigating ways of promoting good practice in the development and use of new learning technologies, it seemed prudent to combine forces and share ideas. The paper will examine how attempts were made to bridge the skills gap by enabling academic staff to experience Internet communication from the perspective of both student and teacher.

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