An investigation into the perspectives of providers and learners on MOOC accessibility

Iniesto, Francisco; McAndrew, Patrick; Minocha, Shailey and Coughlan, Tim (2017). An investigation into the perspectives of providers and learners on MOOC accessibility. In: TEEM'17: international conference technological ecosystems for enhancing multiculurality, 18-20 Oct 2017, Cadiz, Spain.




An effective open eLearning environment should consider the target learner’s abilities, learning goals, where learning takes place, and which specific device(s) the learner uses. MOOC platforms struggle to take these factors into account and typically are not accessible, inhibiting access to environments that are intended to be open to all. A series of research initiatives are described that are intended to benefit MOOC providers in achieving greater accessibility and disabled learners to improve their lifelong learning and re-skilling. In this paper, we first outline the rationale, the research questions, and the methodology. The research approach includes interviews, online surveys and a MOOC accessibility audit; we also include factors such the risk management of the research programme and ethical considerations when conducting research with vulnerable learners. Preliminary results are presented from interviews with providers and experts and from analysis of surveys of learners. Finally, we outline the future research opportunities. This paper is framed within the context of the Doctoral Consortium organised at the TEEM'17 conference.

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