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Baillie, Lesley
(2017).
DOI: https://doi.org/10.12968/bjon.2017.26.10.558
Abstract
In 2012, after several high profile cases of poor quality care in England and concerns about a lack of compassion and a need to refocus on values, the Department of Health (DH) in England published a new strategy for nursing, midwifery and care staff: ‘Compassion in practice’. The strategy included the 6Cs (care, compassion, courage, communication, competence and commitment) and in the follow-on framework, produced by NHS England in 2016, the 6Cs are included again. This article explains the background to the 6Cs and highlights the other values frameworks that nurses and midwives must work within too. Nursing theorists have studied caring extensively and the earlier set of 6Cs, produced by a Canadian nurse, Sister Simone Roach, is explained within this article. The meaning of the DH’s 6Cs is then explored in detail with reference to previous research and nursing theory.