Staying in touch in the digital era: New social work practice

Simpson, J. E. (2017). Staying in touch in the digital era: New social work practice. Journal of Technology in Human Services, 35(1)

DOI: https://doi.org/10.1080/15228835.2017.1277908

Abstract

The findings of a small-scale empirical study are drawn upon to explore the concept of social presence and the way in which it can contribute to meeting service users’ expectations of relationship-based social work. Findings from the study highlight the role of mobile communication technologies in establishing social presence with service users and an argument is made for the proactive use of mobile devices as a component of direct practice. However, such emerging digital social work practices will require practitioners, and social work organisations, to respond positively to new ethical and organisational challenges.

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About

• Item ORO ID
• 48082
• Item Type
• Journal Item
• ISSN
• 1522-8991
• Project Funding Details

• Funded Project Name	Project ID	Funding Body
  Development of Continual Professional Development (CPD) model for a children’s integrated	Not Set	The Open University

• Keywords
• relationship-based social work; social presence; social media; children; families
• Academic Unit or School
• Faculty of Wellbeing, Education and Language Studies (WELS) > Health, Wellbeing and Social Care
  Faculty of Wellbeing, Education and Language Studies (WELS)
• Research Group
• ?? hwpra ??
• Copyright Holders
• © 2017 Taylor and Francis
• Depositing User
• Jenny Simpson