Do Translation Professionals Need to Tolerate Ambiguity to be Successful? A Study of the Links between Tolerance of Ambiguity, Emotional Intelligence and Job Satisfaction

Hubscher-Davidson, Severine (2018). Do Translation Professionals Need to Tolerate Ambiguity to be Successful? A Study of the Links between Tolerance of Ambiguity, Emotional Intelligence and Job Satisfaction. In: Lacruz, Isabel and Jääskeläinen, Riitta eds. Innovation and Expansion in Translation Process Research. American Translators Association Scholarly Monograph Series (XVIII). Amsterdam/Philadelphia: John Benjamins, pp. 77–103.

URL: https://benjamins.com/catalog/ata.xviii

Abstract

Being a successful translator can often mean perceiving ambiguous situations as desirable. In this chapter, I report on a study of 85 professional translators which was carried out to examine the relationships between Tolerance of Ambiguity (TA), trait Emotional Intelligence (EI) and job satisfaction. Participants were surveyed with trait EI and TA measures adapted to cross-cultural contexts. The analysis revealed that translators’ TA scores are positively and significantly linked to their trait EI scores and, more specifically, to the factor of self-control. TA, however, was not significantly correlated to job satisfaction. This is the first study to examine empirically TA in the translation profession on such a large scale. The chapter concludes with training recommendations.

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