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Parent, Marc-Antoine; De Liddo, Anna; Ullmann, Thomas and Klein, Marc (2015). Project Testbed: Argument Mapping and Deliberation Analytics. CATALYST Project.
URL: http://catalyst-fp7.eu/wp-content/uploads/2015/11/...
Abstract
One key goal of the Catalyst project was to design metrics that could capture and represent aspects of the conversation’s structural quality, to assist harvesters and moderators. Many such metrics, alerts and visualizations were developed in the course of the project, but initial user testing has shown that users find it difficult to interpret abstract signals. Following that, we have both introduced new analytics that we felt could be more directly useful, and improved the representation of existing ones. We evaluated their usefulness in a smaller conversation and in experimental settings.