Modeling and managing student satisfaction: use of student feedback to enhance learning experience

Rienties, Bart; Li, Nai and Marsh, Vicky (2015). Modeling and managing student satisfaction: use of student feedback to enhance learning experience. Quality Assurance Agency, Gloucester.

URL: http://www.qaa.ac.uk/publications/information-and-...

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  • Item ORO ID
  • 46057
  • Item Type
  • Other - Research Report (for external body)
  • Project Funding Details
  • Funded Project NameProject IDFunding Body
    Quality Assurance AgencyNot SetNot Set
  • Extra Information
  • ​Following a call for expressions of interest to our subscribers in 2014-15, QAA commissioned six small-scale primary research projects intended to develop and share ideas which could offer real value to practitioners, providers and policy makers in higher education.

    This report is one of two on the topic of the role of student satisfaction data in quality assurance and enhancement. It was submitted to QAA by The Open University, and written by Dr Bart Rienties, Dr Nai Li and Vicky Marsh.

    This report discusses the key enablers and barriers for integrating student satisfaction data with quality assurance and quality enhancement.
  • Academic Unit or School
  • Institute of Educational Technology (IET)
    Other Departments > Marketing and SRFS
    Other Departments
    Other Departments > University Secretary's Office
  • Copyright Holders
  • © 2015 QAA
  • Depositing User
  • Bart Rienties
CORE (COnnecting REpositories)

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