eFEP Final Evaluation Report

Fernández-Toro, Maria; Furnborough, Concha and Polisca, Elena (2013). eFEP Final Evaluation Report. Assessment and Feedback Programme; JISC.

URL: http://repository.jisc.ac.uk/id/eprint/5389

Abstract

The quality of feedback is essential to effective learning and has also been shown to be a critical factor in terms of motivation and student satisfaction. Technological solutions are increasingly being adopted as potentially valuable ways of improving the quality and effectiveness of feedback in Higher Education. A number of institutions now handle assignment feedback electronically (e‑feedback) through a variety of written, spoken, audiovisual and audiographic media. Every year, language tutors at the Open University (UK) return about 36,600 electronic feedback forms, 19,000 annotated word-processed scripts and 18,000 MP3 files containing spoken feedback.

The aim of this project was therefore to evaluate the use of spoken and written e-feedback when these modes of delivery are centrally adopted for all assignments in an entire subject area within an institution. The evaluation focused on current practice in modern languages at the Open University in terms of the quality of feedback itself, staff and student perceptions, and student engagement.

In order to test the extent to which the lessons learnt at the OU were applicable to non-distance learning contexts, we also conducted a smaller-scale evaluation of the use of e-feedback at the University of Manchester. The Manchester evaluation was more narrowly focused on the use of audio-recorded e-feedback in Italian modules.

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