Copy the page URI to the clipboard
Lukic, Dane; Littlejohn, Allison and Margaryan, Anoush
(2012).
DOI: https://doi.org/10.1016/j.ssci.2011.12.032
Abstract
Learning from Incidents (LFI) in the workplace has been gaining increasing importance in the Health, Safety and Environment context. Although organisations adopt a variety of LFI initiatives, it is often unclear what learning approaches are the most appropriate and the most effective for different types of incidents across a range of contexts. The aim of the paper is to surface factors that are important for effective Learning from Incidents (LFI). The paper builds on a conceptual framework for learning from incidents, developed through an earlier study. This conceptual framework was validated through empirical data collected at two multinational corporations in the energy sector.