eGovernment for You: Impact Evaluation Framework

Budd, Leslie; Grimsley, Mike; Horrocks, Ivan; Meehan, Anthony; Minocha, Shailey and Walker, Steve (2012). eGovernment for You: Impact Evaluation Framework. The Open University.

URL: http://egov4u.open.ac.uk/node/136

Abstract

This report details and discusses the impact evaluation framework (IEF) devised for the European Commission funded EGOV4U project. The project piloted the development and use of a range of ICT based initiatives to combat forms of social exclusion by partners in Dublin, Malta, Reykjavik, Rijeka and Milton Keynes, and sought to evaluate their impact.

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