Government for you (EGOV4U): a realist evaluation of "success" and "failure"

Horrocks, Ivan (2013). Government for you (EGOV4U): a realist evaluation of "success" and "failure". In: 16th International Association for Critical Realism Conference, 28-30 Jul 2013, Nottingham, UK, International Association for Critical Realism/Nottingham University Business School, pp. 91–108.



‘eGovernment for You’ (EGOV4U) was a European Commission (EC) funded project developed to pilot models of multi-channel, public and community e-services designed to tackle social exclusion and disadvantage through a range of initiatives delivered by five project partners from a variety of European countries. Project evaluation employed a theory driven approach and the use of mixed methods for data capture and analysis. This paper employs the realist CMO (context+mechanism = outcome) approach to evaluate EGOV4U and produce an analysis of some of the key generative mechanisms, causal powers and contiguous contexts relevant to participants in a large-scale, trans-national development project.

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