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Clarke, Caroline; Kelliher, Clare and Schledlitzki, Doris
(2013).
URL: http://www.e-elgar.co.uk/bookentry_main.lasso?id=1...
Abstract
This chapter is concerned with examining the relationship between emotional labor and authentic leadership. At first glance emotional labor, where the employee is expected to manage his or her emotions in the context of social interactions at work, and authentic leadership, where emphasis is on adhering to an authentic self, would appear to be contradictory notions. By exploring the underlying assumptions which inform each concept, the chapter considers the relationship between them in depth and examines their similarities as well as the contradictions between them.
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- Item ORO ID
- 38096
- Item Type
- Book Section
- ISBN
- 1-78100-637-7, 978-1-78100-637-5
- Academic Unit or School
-
Faculty of Business and Law (FBL) > Business > Department for People and Organisations
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL) - Copyright Holders
- © 2013 Donna Ladkin and Chellie Spiller
- Related URLs
- Depositing User
- Caroline Clarke