Techniques to use when consulting families about child health services

Price, Bob (2010). Techniques to use when consulting families about child health services. Paediatric Nursing, 22(5) pp. 26–34.

URL: http://nursingchildrenandyoungpeople.rcnpublishing...

Abstract

Government policy proposed by Lord Darzi (2009) and others has highlighted the importance of consultation with patients and carers. NHS foundation trusts have a duty to consult local populations of patients, and these include children and their parents. In this article suggestions are made about how such consultation can be demonstrated by children’s nurses. It outlines three techniques that nurses can use: patient stories, café scientifique and spotlight sessions. INSETS: Eliciting experiences and prompting responses;Engaging children and families in consultation;Spotlight session: improving outpatient attendance.

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