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Albakour, M-Dyaa; Kruschwitz, Udo; Nanas, Nikolaos; Adeyanju, Ibrahim; Song, Dawei; Fasli, Maria and De Roeck, Anne
(2012).
DOI: https://doi.org/10.1007/978-3-642-28997-2_54
URL: http://www.springerlink.com/content/4150k152l27522...
Abstract
This study examines reformulations of queries submitted to a search engine of a university Web site with a focus on (implicitly derived) user satisfaction and the performance of the underlying search engine. Using a search log of a university Web site we examined all reformulations submitted in a 10-week period and studied the relation between the popularity of the reformulation and the performance of the search engine estimated using a number of clickthrough-based measures. Our findings are a step towards building better query recommendation systems and suggest a number of metrics to evaluate query recommendation systems.
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