Being in the thick of in-the-wild studies: the challenges and insights of researcher participation

Johnson, Rose; Rogers, Yvonne; van der Linden, Janet and Bianchi-Berthouze, Nadia (2012). Being in the thick of in-the-wild studies: the challenges and insights of researcher participation. In: ACM SIGCHI Conference on Human Factors in Computing Systems, 5-10 May 2012, Austin, Texas, USA, pp. 1135–1144.

DOI: https://doi.org/10.1145/2207676.2208561

URL: http://dl.acm.org/citation.cfm?id=2208561

Abstract

We describe the insights and challenges offered by researcher participation in in-the-wild studies through the comparison of two prototype evaluations with varying levels of researcher participation. By reflecting on these studies we expose different facets of the researcher's role when interacting with participants in in-the-wild studies. We also demonstrate the value of researcher participation in contributing to the way a researcher understands participant responses: aiding rapport, promoting empathy and stimulat- ing the researcher to reflect on their own assumptions.

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