‘Distant Classmates: speech and silence in online and telephone language tutorials’

Stickler, Ursula; Batstone, Carolyn; Duensing, Annette and Heins, Barbara (2007). ‘Distant Classmates: speech and silence in online and telephone language tutorials’. European Journal of Open, Distance and e-Learning, 2007(2)

URL: http://www.eurodl.org/materials/contrib/2007/Stick...

Abstract

This paper presents findings from the Interaction Study Group, a team of four researchers based at the Open University (OU) investigating tutorial provision on beginners' distance language courses. Patterns of verbal interaction in online and telephone tutorials are investigated using social network analysis and gaps and silences between interaction turns are analysed using an ethnographic approach. The results lead to recommendations for tutor training and student preparation for online and telephone tutorials.

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