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Blundel, Richard and Ippolito, Kate (2008). Effective Organisational Communication: Perspectives, principles and practices (3rd edition). Financial Times. Harlow: Pearson Education Limited.
URL: http://vig.pearsoned.co.uk/catalog/academic/produc...
Abstract
Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills.