Looked after young people and their social work managers: a study of contrasting experiences of using computer-assisted-self-interviewing (A-CASI)

Morgan, Alun and Fraser, Sandy (2009). Looked after young people and their social work managers: a study of contrasting experiences of using computer-assisted-self-interviewing (A-CASI). British Journal of Social Work, 40(2) pp. 445–461.

DOI: https://doi.org/10.1093/bjsw/bcp009

Abstract

Audio-computer-assisted-self-interviewing (A-CASI) is used by many child-care agencies in the UK, as a way of recording the views of children in the care of local authorities. This study considers A-CASI’s use in two such local authorities in England. It contrasts how the A-CASI methodology is experienced by children and young people and by child-care managers, and explores how A-CASI may be contributing to the participation of young people in the delivery and management of their care. The study reveals a strong belief in A-CASI from a large number of participants, young people and managers. But managers express concern about many organizational constraints on the effective use of A-CASI data in their agencies. The paper discusses the enthusiasm of the young people for using A-CASI; the concerns of managers; and the opportunities for social workers in using A-CASI in their practice settings.

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