Dodgy customers? Can the police ever trust the public?

Westmarland, Louise (2010). Dodgy customers? Can the police ever trust the public? Policing: A Journal of Policy and Practice, 4(3) pp. 291–297.

DOI: https://doi.org/10.1093/police/paq023

Abstract

This paper draws upon a project across two research sites addressing the way the police and local communities view and understand each other. It was established to see whether police or public saw themselves in a 'customer'-like relationship; did the police feel they were providing a 'service'; and would people see themselves as 'consumers'?

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