Credibility, or why should I insist on being convinced?

Prechett, Lutz and Petre, Marian (2011). Credibility, or why should I insist on being convinced? In: Oram, Adam and Wilson, Greg eds. Making Software: What Really Works, and Why We Believe It. Sebastapol, CA: O'Reilly Media, pp. 17–34.

URL: http://oreilly.com/catalog/9780596808303/

Abstract

As software engineers, we all have our opinions about what works and what does not (or not so well), and we share stories of practice and experience that are eventually distilled into cultural knowledge and received wisdom. The trouble is that “what everyone knows” is often wrong, and although we are continually collecting information, we may not be assessing and integrating that information critically, or even giving ourselves the wherewithal to do so.

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