Complexity, organizations and change

McMillan, Elizabeth (2003). Complexity, organizations and change. UK: Routledge.



Complexity science challenges long held views about how the world works. These ideas particularly about the living world have radical and profound implications for organizations and society. This book describes and considers ideas from complexity science and examines their use in organizations, especially in bringing about major organizational change. It considers organizations, their design, the way they operate and importantly, the people who co create them from a complexity perspective. It explains the history and development of complexity science and the use of key concepts with examples from the USA, Europe and the UK. It also offers an in depth case study of an organization that used complexity principles as part of a major strategic change intervention. From this useful models for introducing a complexity based change process are derived.

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